Android FAQ: Known Issues and Bug Fixes
Modified on: Thu, 28 Sep, 2017 at 1:02 PM
- Tapping location shows you the location on map
- Text for Layers and Map Legend easier to read
- Adjusting zoom settings
- Adding Advanced Settings
Fixes for Known Issues:
- App crashes on launch
- App Icon does not display properly
- Radar disappears when paused
My app is crashing or frozen. What should I do?
- On the home screen, Press and Hold on the app's icon.
- Tap Uninstall.
- Go to the Play Store and locate the app to download again. (You will not be charged a second time)
- Install the app and launch the app again.
- If the issue persists, Contact Support from the app or Google Play Store and include any error message or details regarding your experience.
*We are aware of many issues with specific device and will be releasing an update very soon to address crashes and other software bugs.
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