Having Trouble with the Broadcast?

Modified on Wed, 20 Sep, 2023 at 6:16 PM

Watching MTN with an antenna? You may need to rescan your TV.

  1. Press the Menu button on your Converter Box, Digital TV, or remote.
  2. Go to Setup or Settings.
  3. Go to Installation, or System, or Channels.
  4. Go to Scan Channels, or Program Channels, or Auto-Scan, Auto-Program or Auto-Tuning.
  5. Press Select, or Enter, or OK to scan.


Sometimes, a double rescan is needed to clear the memory of your Digital TV or Converter Box:

  1. Disconnect the antenna from the Digital TV or Converter Box.
  2. Rescan without the antenna connected. As with any scan follow the on-screen instructions or owner’s manual for your device.
  3. Unplug the Digital TV or Converter Box from the electrical outlet for one minute.
  4. Reconnect the antenna to the Digital TV or Converter Box and plug the unit into the electrical outlet.
  5. Rescan the Digital TV or Converter Box one more time.



If you continue to experience any issues, please use the link below to notify our team.


Click Here To Submit A Broadcast Assistance Ticket