E.W. Scripps Co Digital Support Operations

Storm Shield - iOS 15

• Latest Update & Release Notes - November 30, 2020
• Setting up Storm Shield on your iOS Device
• Manage Weather Alerts - iOS
• Push Notifications and Alerts
• FAQ: Not Receiving Alerts - iOS

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Storm Shield - Android 13

• Latest Update / Release Notes - Android
• Manage Weather Alerts / Notifications - Android
• Manage Saved Locations - Android
• Weather Overlays / Map Layers - Android
• Temperature and Forecast

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Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Have a News Tip or Story Suggestion?
• Having Trouble With Your Broadcast Signal?

Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

Frequent Questions and Issues 9

• Website Alerts and Closings
• Commenting Is Not Currently Available
• Mobile Push Notifications And Newsletters From WCPO
• How To Submit Your Alert And Closing Information
• Alert For "School Closing" Was Listed Earlier But Is Now Gone.

See all 9 articles

WCPO Policies 4

• EEO
• Terms of Use
• Privacy Policy
• FCC Public File

Insider Membership Help 4

• How Do I Cancel My WCPO Insider membership?
• I cannot remember my password, or need to reset it.
• How do I log in to my Insider Account?
• How Do I Change My WCPO Insider Email Address?

Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

How to: 2

• How To Submit a Support Request
• How To Watch the "Live News"

Mobile News App Configuration 2

• Can I Change the Font Size?
• How To Enable/Disable Closed Captioning

EMail-Newsletters FAQs 1

• Selecting Email Preferrences

Notifications FAQs 5

• Push Notifications
• Push Notifications - iOS Configuration Instructions
• Push Notifications - Android Configuration Instructions
• Badge-Icon For Notifications Shows A Number
• How To Change The Email Address For Notifications

Mobile App FAQs 5

• To Avoid Launching Videos By Mistake
• Must I Register My Email Address To Use The App?
• Why Does The App Sometimes Jump To The Top Of The HomePage?
• Why Are Some Articles Out-Of-Date Sequence?
• Mobile App Homepage Icon Has An "Unread/Pending" Counter Showing

Sharing Articles And Images 1

• Can I share a story?

Personal Preferences and Accounts 1

• Changing Passwords

Broadcast Station Policies 3

• Privacy Policy
• Terms Of Use
• Ads in Mobile Apps and Websites

Mobile News App Weather 3

• How Does "Current Location" Weather work?
• General Weather FAQs
• Why Is There A Strange Pattern Or Area Showing On Radar Image?

Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

Station Details 4

• Streaming News Broadcast Schedule
• Contact the Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

General Information 4

• KRIS 6 News General Information
• Meet our News Team
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

KOAA Support 6

• Contact KOAA
• Closed Captioning
• TV Guide for KOAA
• Meet our News Team
• Having Trouble With Your Broadcast Signal?

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KXLH Support 3

• Contact Us
• Submit a News Tip
• Having Trouble With Your Broadcast Signal?

KTVQ Billings, MT 3

• Contact Us
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

KTVH Helena, MT 3

• About Us
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

KSBY Support 6

• Contact Us
• Contact the News Room
• Meet the KSBY News Team
• Closed Captioning
• Have a News Tip or Story Suggestion?

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KRTV TV - Great Falls, Montana 5

• Contact Us
• Closed Captioning Contact Info
• Our News Team
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

KPAX TV - Missoula, MT 5

• Contact Us
• Closed Captioning
• Our News Team
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

KBZK TV - Bozeman, MT 4

• Contact Us
• Submit a News Tip
• Closed Captioning
• Having Trouble With Your Broadcast Signal?

KXLF TV - Butte, MT 5

• Contact Us
• Submit a News Tip
• Closed Captioning
• Meet our News Team
• Having Trouble With Your Broadcast Signal?

CourtTV 11

• How to stream Court TV?
• Streaming Programming & Scheduling
• No Court TV on your local station? Here's how you can help!
• Having trouble on FireTV?
• Having trouble with trials on FireTV?

See all 11 articles

WSFL 6

• Contact Us
• Learn more About Us
• Meet our Staff
• Closed Captioning Information
• Advertise with Us

See all 6 articles

WXMI - Fox 17 11

• Contact Us
• Submit a News Tip
• School Closings Information
• Meet our Staff
• Contact Problem Solvers

See all 11 articles

LEX18 6

• Contact Us
• Submit a News Tip
• Broadcast - Signal Issues
• Share Your Thoughts
• Advertising

See all 6 articles

Spelling Bee Word Club App FAQs 12

• Do I have to buy the words?
• Where can I get a printable copy of the study words?
• Who is the Word Club app for?
• What types of quizzes does the Word Club app offer?
• How do I get the School Spelling Bee Study List words?

See all 12 articles

2020 Spelling Bee 8

• Will the SNSB be rescheduled? If so, when?
• What happens to my child who is an eighth grader this year?
• What happens to my child, who already won his/her regional bee?
• Can my school get a refund for our enrollment fee?
• Will the RSVBee program be included in a rescheduled national finals?

See all 8 articles

WTKR 6

• Contact Us
• WTKR TV Schedule
• CW Shows
• WGNT's TV Schedule
• WGNT

See all 6 articles

WTVR - Richmond, VA 5

• Contact Us or Submit a News Tip
• Staff Email Directory
• Meet our News Team
• Closed Captioning Information
• Would you like to Advertise with Us?

KSTU - FOX13 1

• Contact Us

KATC - Acadiana's NewsChannel 6

• Contact Us
• Submit a News Tip
• Our News Team
• Careers
• KATC Sales Team

See all 6 articles

Account Issues 8

• Verification code not received
• Emails continue to go to your Spam and/or Junk Folder
• Incorrect school chosen when account was created
• Unable to log into to the Online Testing Platform
• When I log in all my tests and data are gone!

See all 8 articles

Test Information for Teachers 8

• How do I assign spellers to a test that I created?
• Which study lists to my students need to prepare for classroom/grade or school level tests?
• How do I break ties for the top score?
• What type of time limit should I set for my test?
• How do I see a list of my registered spellers?

See all 8 articles

Technical Requirements 1

• What are the technical requirements for using the Online Testing Platform (OTP)?

Parent Questions 1

• My child’s test submitted before he/she finished taking it!

School Enrollment 9

• Enrollment: W-9 form/sole source letter
• Enrollment: Pay by Check
• Enrollment: What is the deadline?
• What do schools receive for enrolling?
• I need a receipt.

See all 9 articles