E.W. Scripps Co Digital Support Operations

HelpDesk Support | FAQs 4

• HelpDesk: How Do I Submit A New Support Ticket?
• HelpDesk: Holiday Schedule & Availability
• HelpDesk: Submitted A Ticket But Did Not Receive A Response
• HelpDesk: Phone Support

Website | FAQs 8

• Website: How to find the Web Browser Version in use
• Website: How Do I Search For Articles?
• Website: Looking For A Specific Section
• Website: How Do I Watch The Livestream?
• Website: How To Enable Closed Captioning

View all 8

iOS App | FAQs 16

• iOS: v.6.43
• iOS: How Do I Send A Support Ticket Through The App?
• iOS: Why The Articles Are Arranged As They Are
• iOS: Push Notifications and Alerts
• iOS: In-App Purchases

View all 16

Weather | FAQs 6

• Weather: What Do The Weather Terms Mean?
• Weather: Where Does The Weather Data Originate For A Location? (Weather Station Locations)
• Weather: What Do The Symbols Mean On The Weather Screen
• Weather: Why Is There A Difference Between The Meteorologist Numbers And The App/Website Numbers?
• Weather: Why Do Some Areas Constantly Show An Anomaly?

View all 6

Android App | FAQs 14

• Android: How Do I Send A Support Ticket Through The App?
• Android: Why The Articles Are Arranged As They Are
• Android: How To Find The App Version
• Android: How To Take A Screenshot
• Android: How To Uninstall And Reinstall

View all 14

Storm Shield | iOS 14

• iOS: Latest Update & Release Notes
• iOS: Setting up Storm Shield
• iOS: Manage Weather Alerts
• iOS: Push Notifications and Alerts
• iOS FAQ: Not Receiving Alerts

View all 14

Storm Shield | Android 14

• Android: Latest Update / Release Notes
• Android: Setting up Storm Shield on an Android Device
• Android FAQ: My Alert Is The Default Device Audio And Not The Storm Shield Alert Audio
• Android: Manage Weather Alerts / Notifications
• Android: Manage Saved Locations

View all 14

KERO | Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

KGTV | Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

KGUN | Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

KJRH | Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

KIVI | Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

KMGH | Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

KMTV | Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Have a News Tip or Story Suggestion?
• Having Trouble With Your Broadcast Signal?

KNXV | Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

KSHB | Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

KTNV | Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

WRTV | Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

TMJ4 | Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

WCPO | Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

WEWS | Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

WFTS | Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

WFTX | Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

WGBA | Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

WKBW | Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

WMAR | Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

WPTV | Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

WSYM | Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

WTVF | Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

WXYZ | Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

KXXV | Station Details 4

• Streaming News Broadcast Schedule
• Contact The Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

WTXL | Station Details 4

• Streaming News Broadcast Schedule
• Contact the Station
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

KRIS | Station Details 4

• KRIS 6 News General Information
• Meet our News Team
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

KOAA | Station Details 6

• Contact KOAA
• Closed Captioning
• TV Guide for KOAA
• Meet our News Team
• Having Trouble With Your Broadcast Signal?

View all 6

KXLH | Station Details 3

• Contact Us
• Submit a News Tip
• Having Trouble With Your Broadcast Signal?

KTVQ | Station Details 3

• Contact Us
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

KTVH | Station Details 3

• About Us
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

KSBY | Station Details 6

• Contact Us
• Contact the News Room
• Meet the KSBY News Team
• Closed Captioning
• Have a News Tip or Story Suggestion?

View all 6

KRTV | Station Details 5

• Contact Us
• Closed Captioning Contact Info
• Our News Team
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

KPAX | Station Details 5

• Contact Us
• Closed Captioning
• Our News Team
• Having Trouble With Your Broadcast Signal?
• Have a News Tip or Story Suggestion?

KBZK | Station Details 4

• Contact Us
• Submit a News Tip
• Closed Captioning
• Having Trouble With Your Broadcast Signal?

KXLF | Station Details 5

• Contact Us
• Submit a News Tip
• Closed Captioning
• Meet our News Team
• Having Trouble With Your Broadcast Signal?

WSFL | Station Details 6

• Contact Us
• Learn more About Us
• Meet our Staff
• Closed Captioning Information
• Advertise with Us

View all 6

WXMI | Station Details 11

• Contact Us
• Submit a News Tip
• School Closings Information
• Meet our Staff
• Contact Problem Solvers

View all 11

WLEX | Station Details 6

• Contact Us
• Submit a News Tip
• Broadcast - Signal Issues
• Share Your Thoughts
• Advertising

View all 6

WTKR | Station Details 6

• Contact Us
• WTKR TV Schedule
• CW Shows
• WGNT's TV Schedule
• WGNT

View all 6

WTVR | Station Details 5

• Contact Us or Submit a News Tip
• Staff Email Directory
• Meet our News Team
• Closed Captioning Information
• Would you like to Advertise with Us?

KSTU | Station Details 1

• Contact Us

KATC | Station Details 6

• Contact Us
• Submit a News Tip
• Our News Team
• Careers
• KATC Sales Team

View all 6

KZTV | Station Details 2

• Contact Us
• TV Listings on KZTV

Spelling Bee | Word Club App FAQs 12

• Word Club | When will the 2023 Words be available?
• Word Club | Where can I get a printable copy of the study words?
• Word Club | Who is the Word Club app for?
• Word Club | What types of quizzes does the Word Club app offer?
• Word Club | How do I get the School Study List words?

View all 12

Spelling Bee | Account Issues 8

• Spelling Bee | Verification code not received
• Spelling Bee | Emails continue to go to your Spam and/or Junk Folder
• Spelling Bee | Incorrect school chosen when account was created
• Spelling Bee | Unable to log into to the Online Testing Platform
• Spelling Bee | When I log in all my tests and data are gone!

View all 8

Spelling Bee | Test Information for Teachers 8

• Spelling Bee | How do I assign spellers to a test that I created?
• Spelling Bee | Which study lists to my students need to prepare for classroom/grade or school level tests?
• Spelling Bee | How do I break ties for the top score?
• Spelling Bee | What type of time limit should I set for my test?
• Spelling Bee | How do I see a list of my registered spellers?

View all 8

Spelling Bee | Technical Requirements 1

• Spelling Bee | What are the technical requirements for using the Online Testing Platform (OTP)?

Spelling Bee | Parent Questions 3

• Spelling Bee | My child’s test submitted before he/she finished taking it!
• Spelling Bee | School Champion Account Online Testing Platform (OTP)
• Spelling Bee | Local Sponsor Information

Spelling Bee | 2023 School Enrollment 10

• Spelling Bee | 2022-2023 Dates For School Enrollment
• Spelling Bee | Enrollment: What is the deadline?
• Spelling Bee | Enrollment: W-9 form/sole source letter
• Spelling Bee | Enrollment: Pay by Check
• Spelling Bee | What do schools receive for enrolling?

View all 10

CourtTV | FAQs 11

• How to stream Court TV?
• Streaming Programming & Scheduling
• No Court TV on your local station? Here's how you can help!
• Having trouble on FireTV?
• Having trouble with trials on FireTV?

View all 11

Bounce | FAQs 6

• Where can I watch Bounce TV?
• Programming Schedule
• Movies
• Shows
• Bounce XL

View all 6

LAFF TV | FAQs 2

• Where can I watch LAFF TV?
• Programming Schedule

GRIT | FAQs 4

• Where can I watch GRIT TV?
• Programming Schedule
• Movies
• How Do I Find Grit XTRA?

DEFY | FAQs 3

• Where can I watch DEFY TV?
• Programming Schedule
• Need Some Assistance?

ACCESSIBILTY & TECHNICAL ISSUES 4

• Closed Captioning - Accessibility
• Cable/Satellite Reception Issues
• Antenna Reception Issues
• Audio Out of Sync

NETWORK & SHOW AVAILABILITY 3

• How To Find Your Network in My Area
• Where To View the Program Guide/Channel Lineup
• Learn More About the Stations That Carry ION

PROGRAMMING & CONTENT-RELATED INQUIRIES 7

• Sharing Your Feedback on a Show or Movie
• Profanity/Inappropriate Content
• Viewing Full Episodes Online
• Weather Alert Interruptions
• Script Or Story Idea Submissions

View all 7

SALES & MARKETING INQUIRIES 4

• Advertising Opportunities
• Feedback on Ads You’ve Seen on This Network
• Issues With Repetitive Ads
• Political Advertising

OTHER COMMON INQUIRIES 4

• Career Opportunities
• Request To Create Website Content
• Careers in Acting
• Interest In Being on a Reality Show

ION Mystery | FAQs 5

• Programming Schedule
• Where Can I Watch ION?
• How Can I View Full Episodes?
• How Can I Submit A Script To ION?
• Need Some Assistance?

ION PLUS | FAQs 6

• Programming Schedule
• Where Can I Watch ION Plus?
• Shows
• How Can I View Full Episodes?
• How Can I Submit A Script To ION?

View all 6

Scripps News | FAQs 10

• Watch Scripps News With Your Digital Antenna
• What Channel Is Scripps News In My Area?
• Where Can I Stream Scripps News?
• Programming Schedule
• Where Can I Watch Your Documentaries?

View all 10